Frequently Asked Questions
Everything you need to know about our performance cycling gear and your orders.
What is the best way to choose my size for cycling jerseys?
Our cycling apparel is designed for a performance fit. We recommend checking our detailed Size Guide on each product page and measuring your chest and waist. If you prefer a looser fit, we suggest sizing up one level.
How long does shipping take for international orders?
We ship worldwide. Most international orders arrive within 7-14 business days. Express shipping options are available at checkout if you need your gear for an upcoming event or race.
What is your return policy for performance apparel?
We offer a 30-day return policy for all unworn items with original tags attached. For hygiene reasons, we cannot accept returns on cycling bib shorts or socks if the packaging has been opened.
How should I care for my Cycology gear to ensure longevity?
To preserve the technical properties of the fabric, we recommend machine washing in cold water on a gentle cycle using a wash bag. Avoid fabric softeners and always hang to dry in the shade; do not tumble dry.
Do you offer bulk discounts for cycling clubs or teams?
Yes, we love supporting the cycling community. We offer special pricing for group orders and custom kits for clubs. Please contact our support team with your quantity requirements for a quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options in selected regions.